The Trust Revolution and the Irish Consumer - SMCX Network January 2026

January 20, 2026

This webinar moves beyond theory to understand what this means in practice for leaders responsible for revenue, brand and customer experience. Caroline Quinlan, Head of CX, Ibec provides an overview of the Irish consumer landscape, followed by two industry case studies, featuring Lucy Murray (Director of Marketing and CX, An Post) and Marguerite Cotter (Director of Commercial Marketing, PhoneWatch).