Joanne Bergin is a Health Products Distribution inspector, working in this role since 2015. Joanne originally qualified as a pharmacist from Trinity College Dublin and spent eight years working in community pharmacy. She has worked in pharmaceutical assessment in the HPRA and the Pharmaceutical Society of Ireland as an inspector. Joanne completed a Masters Degree in Pharmaceutical Medicine from Trinity College Dublin in 2014. She has participated in a joint visit programme with The Pharmaceutical Inspection Co-operation Scheme (PIC/S) and has also presented at numerous GDP supply chain conferences. She has recently diversified into advertising and regulatory compliance inspections of marketing authorisation holders.
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Liam Burke Masterson is Senior Business Development Manager at SkyCell, with extensive experience in life Science, pharmaceutical logistics and cold chain solutions across Europe and the Middle East. His first-hand work in regions where critical cold chain risks are most often introduced gives him unique perspective on how to strengthen resilience and where gaps exist. At SkyCell, he promotes collaboration across all stakeholders building partnerships spanning quality, procurement, supply chain & logistics to foster more dynamic Lane Risk Assessments (LRAs) that uphold and elevate GDP compliance. Holding an MSc in Project and Programme Management, Liam is committed to enhancing supply chain reliability and safeguarding patient safety through innovative temperature-controlled transport solutions.
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With over 20 years of progressive experience in warehouse, logistics, and supply chain management, Keith currently serves as Associate Director, Warehouse & Logistics at MSD Biotech, Dublin. Keith specializes in leading high-performing teams, driving continuous improvement, and ensuring compliance with cGMP and regulatory standards within commercial manufacturing environments. His expertise spans operational leadership, process optimization, change management, and cross-functional collaboration to deliver efficient, cost-effective supply chain solutions.
Throughout his career, he has successfully managed complex projects including warehouse start-ups, audit preparations, and supply chain validations, consistently achieving operational excellence and cost savings—such as a €1.5 million annual cost avoidance through innovative packaging reuse initiatives.
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Mikhail Khazanchuk is a seasoned Quality Executive with over twenty years of extensive experience in the pharmaceutical, medical devices, and cosmetic industries. Currently leading the Temperature Control Support Center at Johnson & Johnson, he specializes in optimizing temperature management strategies for innovative healthcare solutions. Mikhail holds multiple certifications, including GMP Lead Auditor and ISO 13485 Lead Auditor, and has a proven track record in developing and maintaining robust Quality Management Systems in compliance with GMP, GDP, ISO standards. His expertise spans auditing, supply chain risk management, cold chain development, and industry-wide initiatives such as GDP and Track & Trace deployment.
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Claudio Rea is a Quality Assurance Manager at MSD Biotech Dublin with extensive experience in supplier qualification, regulatory compliance, and supply chain quality management. He leads QA teams overseeing external entities and material qualification while supporting inspections, GMP readiness, and process improvements. With a strong track record in managing audits and resolving complex quality events, Claudio brings a practical, results-focused approach to ensuring supplier oversight and compliance across global pharmaceutical networks.
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