Communicating with clients and colleagues in a
professional yet approachable manner can be a challenge even for native
speakers. This course helps professionals for whom English is not their first
language, to develop the key skills needed to boost their English language
confidence and become more effective in their communication.
The modules employ the principles of collabo ration
and social learning and are engaging and industry relevant: Adult learners have
the opportunity to put into practice what they are learning during the course
through small group exercises as well as mini-quiz assessments after the
completion of each module. Participants are also encouraged to self-direct and
shape the experience e.g., by selection of materials and exercises with the
support of a Learning Management System.
Module One: Learning and
developing ‘small talk’ skills. Learning to speak with more confidence, clarity,
and persuasion, including how to interpret accurately and negotiate.
Module Two: Practising
telephone conversations and video calls with clients and colleagues. Why
face-to-face human interaction is powerful.
Module Three: Learning how
to write better and more accurate emails and reports to clients and colleagues.
Building industry-specific vocabulary.
Module Four: Learning how
to become a more active participant in meetings. Expressing ideas more
impactfully when making a case.
The courses are delivered at flexible times that suits
each cohort with each module lasting 2.5 hours.
One-to-one coaching is available between modules at an
additional flat hourly rate.
A blended approach that utilises articles, pdfs, audio
files, videos, and quizzes to ensure students will have life-long access to
course resources on the IDL learning platform.