Chen Tian / HBSC Ireland

HSBC is one of the world's largest banking and financial services organisations and has been operating in Ireland since 1979. HSBC provides a range of corporate banking and securities services solutions for clients, helping businesses to thrive and economies to prosper and enabling people to realise their ambitions.

Chen Tian,  Relationship Director at HSBC Ireland highlights the central role financial services play in society, the value the sector brings and how financial services supports the transition to a more sustainable economy.

I get to work with clients from all countries and backgrounds. I enjoy international connectivity required to become a cultural bridge for communication and to deliver the best solutions to reach customer satisfaction. I also have the opportunity to join the HSBC Ireland Embrace committee which promotes cultural diversity.

I helped a global client to setup its international headquarters in Ireland and provided banking solutions to connect their multi country network. I was able bring in resources from North American, Europe and Asian in order to help this client. Where everyone spoke English, being able to understand the cultural differences and bridging cultural gaps has made a significant difference in helping this client to implement their global network. 

HSBC has an excellent global platform for international companies. Ireland is a key hub for European and international investments. With 24 nationalities working in HSBC Ireland, it has benefited and continued to be a strong advocate for cultural diversity in Ireland. As an employee, I also enjoyed working with colleagues from all backgrounds, embraced by this positive working environment. 

Having been working in the Financial Services sector in Ireland for nearly 20 years, I have experienced first hand the significant changes and improvement in both career path development as well as cultural diversity in this sector. The Irish Financial services sector has a strong reputation internationally. Having efficient operations and strong capabilities is a key factor in driving international clients setting up in Ireland which creates more high value jobs. Companies tend to invest in locations that has a mature banking systems that has well-trained bankers who can understand their global needs.  

HSBC prides itself with strong customer centricity and international connectivity. Quite often HSBC is the first call when a customer is entering a new country. Having an internationally diverse workforce brings different skills to the teams. It is also beneficial for clients to work with a team that can communicate in a range of languages. 

As an HSBC employee, I feel proud to be able to provide international expertise and resources to a client. I enjoy the journey to hand hold a client over difficult processes, to see them becoming successful and to grow with them. International clients also appreciate this greatly. Seeing a cutting-edge facility being built in Ireland, knowing that I was a part of it, it gives me a great sense of pride.  

Financial services sector is a prestige sector to work in as it requires trust, respect and professionalism. From corporate to retail, it touches every part of our society. Working in financial service sector can have exposure in all other sectors and be able to learn so much life experience. 

HSBC inspires a dynamic culture where the best want to work. It drives a high performance culture yet has a flexible working environment which gives its employees a good work life balance. 

The financial services sector offers exciting opportunities for employees. This sector covers a wide range of specialities for an individual to develop a professional career at different levels. It also offers a lot of opportunities for employees to move in and out from other industries. 

Sustainability is a core pillar of HSBC’s strategy. It has demonstrated that it is powering new solutions to the climate crisis and supporting the transition to a low-carbon future. It believes that it can have the biggest impact by working with its clients to help them achieve it.

HSBC is also building an inclusive organisation that prioritises well-being, invests in learning and careers and prepares our colleagues for the future of work.