We all solve problems. The trial-and-error approach can often be used until a solution is found. However, if we want to create better sustainable processes, a more structured approach is preferred. The 8-step process improvement approach was first documented in the 1930’s and still used today not only as a problem-solving approach but also as a learning process. Our expert Steve Halpin will share his experiences and solutions, while offering a unique opportunity for Q&A.