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The last 18 months has seen a paradigm shift in how business operates. Whether this evolution of the business model is temporary or permanent, it is clear ensuring staff and digital enhance one another and harnessing the power of technology to make the workplace a strategic and agile environment to drive productivity, is critical for the future of business.
For our 2021 Networks Autumn Seminar Series, we explore how people and technology can evolve together across all elements of business from HR to wellness to improving your customer's experience.
To enhance your seminar experience and increase your networking opportunities, this series will be run via a virtual networking platform.
In this Seminar
As competition for products and services gets tighter, customers begin to differentiate on their experience with your brand. Therefore, every interaction a customer has with your business matters.
In this 1 hour seminar, the third in our autumn series, we will be joined by a team of expert speakers to explore how customers change expectations and how understanding and investing in customer experience (CX) can make you stand out from your competitors.
Note: To enhance your experience and increase your networking opportunities, we are running this event via a virtual networking platform – Remo*. Virtual doors to this event will open at 9.30 am with 30 mins pre-event networking and 15 mins post event networking.