All grievances should be considered as potential disputes and handled in accordance with an agreed procedure. Correct procedures show an employer to be acting fairly and reduce the scope for inconsistency. If grievances are not dealt with, they are likely to fester and result in bad employee relations. Poor grievance handling can also affect staff morale while an effective process can be an important means to release pressures and tension that build up in the workplace.
This 30 minute webinar will focus on:
• The common causes of grievances
• Company grievance policy
• 4 stages of grievance procedures
• Guidelines for management on the operation of dispute procedures
• Best practice in handling a grievance
• Arbitration
• Constructive dismissal
The webinar will be delivered by Emma Crowley, SFA HR Executive.
Thinking Ahead is a monthly webinar series brought to you by the SFA and supported by Flogas. If offers small businesses access to expert information and advice from their office or home.