Weekly live online tutorial 6-7pm 7, 14, 21, 28 Oct. 4,18, 25 Nov. 2 Dec. Exam 5 Dec
Member cost: €1,950 includes ASQ exam fee


The Certified Quality Technician analyses and solves quality problems, prepares inspection plans, procedures and instructions, performs audits and can apply fundamental statistical methods for statistical process control. This course is designed to cover all modules of the American Society for Quality’s Body of Knowledge (BoK) for the Certified Quality Technician examination.
This is a one-part, 100 question, multiple choice four hour exam and is offered in English only.

Content includes
Professional Progression Path:
A Certified Quality Technician will naturally go on to become a Certified Quality Engineer by taking a CQE course and certification exam. A CQE is among the top earners in the manufacturing industry and her certification is recognized globally.

Course Outline
I. Quality Concepts
1. Customers and Suppliers
2. Quality principles for products and processes
3. Quality standards, requirements, and specifications
4. Cost of quality (COQ)
5. Six Sigma
6. Lean
7. Continuous improvement techniques

II. Team Functions
1. Meeting management
2. Team development
3. Team stages
4. Globalization

III. General Statistical Concepts
1. Terminology
2. Frequency distributions
3. Graphical Methods

IV. Statistical Computations
1. Measures of Centrality and Dispersion
2. Statistical Inference
3. Confidence Limits
4. Probability
5. Student’s t Distribution V. Control Charts
1. Techniques and applications
2. Control limits vs. specification limit
3. Variables and Attributes Charts
4. Process Capability Measures

VI. Metrology and Calibration
1. Hand Tools
2. Optical Tools
3. Coordinate Measuring Machines
4. Force Measurement tools
5. Gage Repeatability and Reproducibility
6. Calibration Intervals
7. Calibration Error
8. Customer-supplied M&TE

VII. Inspection and Test
1. Blueprint Reading & Interpretation
2. Inspection Concepts
3. Inspection Techniques and Processes
4. Sampling VIII. Quality Audits
1. Audit Types
2. Audit Components
3. Audit Tools & Techniques

IX. Preventive and Corrective Action

1. Design FMEA
2. Process FMEA
3. Mistake-proofing
4. Elements of corrective action
5. Failure analysis and root cause analysis
6. Non-conforming Material
7. Material Review Process

Delivery Method: 
The delivery method is Blended Learning. 
All lectures are delivered online and are available 24/7 on all devices. Lectures are supplemented by seven weekly, live, online tutorials and two virtual workshops.

Week   Date            Activity                    Start       Finish  
1      07-Oct-20      Virtual Workshop   09:00      17:00  
2     14-Oct-20      Online Tutorial        18:00      19:00  
3    21-Oct-20       Online Tutorial        18:00      19:00             Deadline for Exam Registration
4    28-Oct-20       Online Tutorial        18:00      19:00  
5    04-Nov-20      Online Tutorial        18:00      19:00  
6    18-Nov-20      Online Tutorial         18:00      19:00  
7    25-Nov-20      Virtual Workshop     09:00      17:00  
8    02-Dec-20      Online Tutorial         18:00      19:00  
      05-Dec-20      ASQ CQT Exam        08:00     12:00  
Who Should Attend
Pre-requisite Education and/or Experience:
You must have at least four years of higher education and/or work experience in one or more of the areas of the Certified Quality Technician Body of Knowledge.

If you have completed a degree from a college, university, or technical school with accreditation accepted by ASQ, part of the four-year experience requirement will be waived as follows (only one of these waivers may be claimed):
• Certificate/diploma from a technical or trade school—one year waived.
• Associate degree—two years waived.
• Bachelor’s, master’s, or doctorate—three years waived.

The programme is certified by The American Society for Quality (ASQ) in the USA.



Start Date October 07, 2020
Time 09:00 - 16:00
Duration 8 weeks blended
Delegate Price Member
€1,950 (+VAT),
€2,600 (+VAT)
Location Online Virtual Delivery. No Classroom days
Type Virtual events
Contact Michelle Reinecke-Quain
Tel: 061 431802