Employee engagement is becoming increasingly important for organisations that want to remain competitive and deliver a great customer experience. However organisations do not talk about employee engagement, instead they focus on the practices that foster engagement among their employees and the impact this has on customers and the bottom line.
The first of its kind in Ireland, this new Essential Guide to Employee Engagement looks at how employers can address this critical topic. The guide demonstrates how engaged employees impact on productivity and financial performance and outlines how a strategic approach to employee engagement creates an environment in which it is common for employees to go the extra mile and seek out innovative solutions to emerging problems. It outlines how to create and maintain a culture that taps into employees’ discretionary effort.
The case studies of best practice in this area are from PricewaterhouseCooper, Children’s University Hospital, Temple Street, Vodafone, Dell and Kilkenny (formerly Kilkenny Design).
The Essential Guide to Employee Engagement
- Introduction to employee engagement
- The business case for employee engagement
- Creating and maintaining a culture of engagement
- Leadership and employee engagement
- What’s in it for employees?
- Measuring employee engagement
- Case studies
- Future trends
This publication is available free to Ibec members in the Employer Services section of the Ibec website.